Frequently asked questions

What is Atelier?


Atelier (uh-tell-ee-ay OR atuh-lyey) noun, plural1. a workshop or studio, especially of an artist or artisann go to app settings and press "Manage Questions" button.




How do I book an appointment with you?


You can book via the online booking system by clicking here, by calling 612-656-9298 It may take time for us to get back to you, as we don't check the phone when we are with clients, so the easiest and quickest way for you to manage bookings is to book online. If you are uncomfortable booking online or having trouble finding a time that works for you, I will be happy to assist you in booking your appointment.




What if I need to cancel or reschedule an appointment?


Effective January 1, 2017, we will be implementing a new cancellation policy.
I understand that 'Life' happens, but I make a great effort to be prepared for your appointment - when that doesn't happen, I lose valuable time that could have been given to someone else, and in turn, is a loss of income.
As I am respectful of all of my clients and their time, I simply ask the same in return.
If you need to cancel or reschedule for any reason, it must be done 24 hours or more in advance or cancellation fees will be incurred by the client.
Fees are as follows:
Cancellations or rescheduled appointments made without 24+ hours notice will be charged 50% of the total service price.
Missed/"no show" appointments will be charged 100% of the total service price.
Fees assessed will need to be paid prior to booking your next appointment.

Thank you for your consideration of others, I greatly appreciate your help!




Where are you located?


Amber Budd Atelier is located inside office suite 201 W. Burnsville Parkway, Suite 143, Burnsville, MN 55337 When you arrive, please come in and have a seat or take a peek at our gorgeous skincare, we will be with you shortly!




Where do I check in for my appointment?


When you arrive, please come inside suite 143 and have a seat. If I am with another guest I will be with you shortly.




What Payment Methods do you accept?


We accept Visa, Mastercard, Discover, American Express and cash.




I want to buy a gift certificate...do you sell those?


Absolutely! Gift Certificates are available in any denomination you choose, and can be purchased via phone or in person. If purchased via the phone, I will mail gift certificate within 24 business hours.




Do you offer any discounts?


Sure do! For every referral you send our way, you both receive $10 off any wax, or $20 off any facial or lash extension set. We also have a brow loyalty program - have your brows done 6 times, and your 7th is on me!




Minimum Age Requirements


Atelier Guests are required to be 18 years or older to receive treatments. Guests under the age of 18 must be accompanied by a parent or guardian for all services, or have cleared it with Amber in advance of the appointment.




How long does my hair need to be for waxing?


1/4" - 1/2" (about the length of a grain of rice) - any longer than that and we run the risk of hairs getting tangled or crossed, and the wax won't be as effective, and may be more painful for you.




How do I prepare for a body wax (bikini, brazilian, etc)


The day before the wax, gently exfoliate the area. Do not wear any body lotion, oil or perfume in the area to be waxed on the day of your appointment.




I'm scheduled for a bikini/brazilian/french bikini wax, and I'm on my period....what do I do?


It's entirely up to you if you'd like to still have your wax service. Most women experience a bit more sensitivity around their periods. If you do decide to go ahead with the wax, please wear a tampon, and let me know that you're on your period when you arrive. If you'd like to reschedule for after your period, that's okay too, just do so at least 24 hours ahead of time so I can open that appointment time for other clients.




Pre and Post care for all wax services


-do not tan for a week prior to waxing
-no lotion, oil, or perfume in the area to be waxed
-stay out of the sun for 24 hours prior to waxing
-post wax, stay out of the sun for 24 hours, and wear spf when you do go out in the sun
-avoid tight clothing for the first few hours post wax for comfort
-do not pick at ingrown hairs. If you have trouble with ingrown hairs, please let Amber know so we can discuss options for treatment
-all waxing should be done on a regular basis for best results. Hair will grow back more fine, there is less chance of ingrown hairs, and it's less painful if you get on a regular wax schedule. We recommend 3-5 weeks, depending on how fast your hair grows.




What products do you carry?


Amber Budd Skincare, Amber Budd Brows, Coola Suncare, Patchology and Kiss Me Honey




I just need to talk to you about product/pick up product?


Please book a free "Consultation" here and we will have time for you to shop and/or ask questions.




I'm having a makeup trial run for my wedding with you, do I need to prepare anything?


Please have a few photos of makeup you love for your wedding, and a photo of yourself where you think you look awesome. The photos can be on facebook, instagram, pinterest, a magazine- anywhere really, it just gives us a good jumping off point for what we want to work towards - that's it!
I recommend arriving makeup free if possible so I can prep your skin appropriately.




I'm having my makeup done by you, how do I prepare?


It's best if you can come with clean, dry skin, with nothing on it.. If you have photos of a look you love, bring them with!




I have a facial booked with you, what should I expect?


My facials are entirely custom to you and your skin - each time you visit, we will re-evaluate your skins needs and your desires for your skin.

I recommend people start with the Signature Facial, and we can adjust according to your needs for your next appointment.




Do you offer mens treatments?


Yes, we currently offer the following services for men: Brow Shaping, Nose and Ear waxing, Back waxing and Chemical peels. We hope to add more services in the future.





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